Venice Lion Residence - Vespucci

First time abroad as a solo traveller,first night my heating broke so I told staff the next day..I was moved rooms straight away,and had my own bathroom too,they gave me croissants, a jug of milk for my English tea,and came back after a day out to daffodils in my room and a note...made my stay perfect.. Near to the tram for Venice which was ideal. Very clean too. Friendly staff made me feel I wasn't alone. Tram was a cheap return ticket with a tobbaconist on the corner of the road to purchase a ticket. Thank you for a lovely stay x

Very beautiful decor, perfectly clean, they clean your room every day, there is a perfect cafe outside for breakfast and the train #1 that gets you to Venice in 20min is a less than 10min walk from there. If we come back to Venice we will definitely stay here again.

Clean room in Venice style, also very clean bathroom & toilet (shared for 2 rooms, but it is absolutely no problem). Clear check-in/ check-out instructions and smooth, fast check-in process. We came 2 hours before official check-in and our room was already prepared for us. Very nice staff in this Residence. Good location, a few minutes to tram T1 (Ca´Rossa Bissuola stop) which takes you directly to Venice and also a few minutes to bus 15 (27 Ottobre stop) - direct connection to Marco Polo Airport. Short walk to Centrum of Mestre with a lot of bars, restaurants & shops. Nice Aurora bar is very good for breakfast and it is only 100 m far.

I recently had the pleasure of staying at this wonderful hotel, and I must say that the management's handling of the issues arising from my schedule was truly remarkable. I truly felt welcomed and valued as a guest. What struck me the most was the cozy atmosphere that the hotel workers managed to create. The common areas were tastefully decorated, making it feel like a home away from home. The attention to detail in the design, with comfortable seating areas and soft lighting, provided a perfect setting to relax after a long day exploring Venice. The ambiance was soothing, allowing me to unwind and recharge for the next day's adventures. The hotel room itself was clean, well-maintained. Due to an error made by the booking system I had to change rooms in a hurry and without being able to be present at this operation because I had to be at the festival from 6 am. Believe me a promptness and goodwill rarely found I had the pleasure to experience. The way they moved my luggage from one room to another was such a delicate precision that it made me feel as if they were "real artists in the field of restoration" . You will probably wonder if I was afraid that things would disappear? Yes, be, but to my great satisfaction none of this has happened. Not even a crumpled paper has disappeared. I would highly recommend this hotel for anyone seeking exceptional hospitality and impeccable service. The management's ability to handle unexpected situations with such grace and professionalism truly sets them apart. It was a pleasure to be a guest at this hotel, and I look forward to returning in the future.

Room was so nice, spacious, clean. you can prepare coffee/tea in the room. Also bathroom was clean. Paola and lady from room service were really kind. Tram to Venice is in close direction, and after all day in crowded Venice you will enjoy quite area:)